2020-07-31

Let’s talk about soft skills: Conflict management and problem solving

Written by
Rate this item
(0 votes)
Soft Skills Certificate Conflict Management and problem solving Soft Skills Certificate Conflict Management and problem solving Milena Sapey

 Two of the skills related to how to handle difficult situations are conflict management and problem-solving. They might seem similar, so we should start by defining both of them.

Conflict management is the ability to face emotions that arise when dealing with divergent opinions and interests. But it’s also about getting a result that benefits every part though dialogue. On the other hand, problem-solving is more related to finding creative and possible solutions to problems and challenges that might appear. Both skills involve challenging situations and the ability to handle them. These situations might appear in our houses, our workplace, our relationships and it’s important even to our health to face them without much problem. These are indeed important soft skills and also complex ones as they involve other skills as well such as creativity, communication, active listening, flexibility, empathy, etc.

These skills show that problems shouldn’t frighten us, is the most common thing to have different opinions and the appearance of conflicts among people. Therefore, we should learn how to handle them without it affecting us deeply or just giving up. The development of these skills requires reflection, time, and experience. In this line, volunteering abroad can help to its development, not because volunteering is full of problems, but because you will be out of your comfort zone and because you can learn from others. It’s important to make clear that none of these abilities implicates doing everything by yourself, when volunteering if a problem appears we will handle it as the team we are and it can work that way in any other environment as well.

Read 912 times

Related items

Reflections in pandemic: Is another education possible?

In a context where the debate about face-to-face or virtual classes does not cease and where the situation is being exploited with interests, we believe it is important to reflect on another possible education: not to open or not to open, but how.

VG 15 YEARS: Tony's testimony

This month is our anniversary so we will be sharing a few testimonials of former volunteers about their experience being part of Voluntario Global.

VG 15 YEARS: Berna's testimony

This month is our anniversary so we will be sharing a few testimonials of former volunteers about their experience being part of Voluntario Global.

World Water Day 2021

Today, March 22, is World Water Day and should be a day to raise awareness about the uses we make of this resource and the need to protect it.

#8M: We keep on fighting

As every March 8, we commemorate what happened to the 129 women who died in a fire on March 8, 1908, demanding better working conditions. Today, more than 100 years later, we are still fighting for our rights.

Voluntario Global Ambassador Chelsea Kemp

Chelsea volunteered as an English teacher for a month in 2016.

Voluntario Global Ambassador Sonia Gandesha

 I volunteered in March 2017 for 2 weeks. It was the most rewarding experience of my life.

Login to post comments

VOLUNTARIO GLOBAL

Voluntario Global helps local communities by being available to discuss anything that local organizations need, and offering ideas for further change and development.
Read more...

CONTACT

Location: General Pacheco. Buenos Aires. Argentina
Email: jfranco@voluntarioglobal.org

© Copyright 2016 luppino.com.ar