Parlons des compétences relationnelles « soft skills » : l’Empathie

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Emphatie Emphatie Milena Sapey

L'empathie est la capacité que nous avons tous de nous mettre à la place d'une autre personne et de vivre ce qu'elle ressent ou traverse.

 L'empathie n'est donc pas de la sympathie ou de la compassion, elle nous demande de comprendre les pensées et les sentiments d'autrui.

Par conséquent, l'empathie exige une réflexion approfondie sur nous-mêmes, sur la façon dont nous nous comportons avec les autres et sur les réponses que nous avons tendance à donner. Pour accroître l'empathie, nous devons mettre en pratique d'autres compétences non techniques telles que l'écoute. Le développement de l'empathie remet également en question nos stéréotypes et préjugés culturels et nous amène à mieux comprendre la position de l'autre. C'est pourquoi le volontariat vous mettra définitivement au défi et vous aidera à développer une attitude plus empathique.
On pourrait dire que l'empathie s'oppose à l'individualisme. Cet aspect est essentiel de nos jours dans une société qui tend de plus en plus vers l’individualisme. Dans ce cas, il est important de préciser que l'empathie ne se limite pas à une connexion de deux personnes puisque l'empathie collective est possible. Cela est prouvé dans les cultures traditionnelles non occidentales où l'empathie implique une perspective inclusive qui se concentre à la fois sur l'individu et les autres personnes significatives ainsi que dans le contexte social.
Néanmoins, l'empathie ne se limite pas à un changement introspectif, l'action est également importante. Nous obtenons donc une position empathique, mais que faisons-nous à ce sujet ? Que pouvons-nous faire ? Nous pouvons comprendre l'inégalité et l'injustice, mais si nous ignorons l'action, l'empathie n'aura pas d'importance.
C'est ainsi que nous comprenons l'empathie, il s'agit de comprendre les projets, les communautés, les bénévoles et de travailler ensemble. Ce n'est pas un point de vue individuel, c'est quelque chose que nous avons construit, c'est la façon dont les liens du réseau sont maintenus dans le temps, et vous pouvez en faire partie.

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